Privacy Policy

1. INTRODUCTION  Welcome to Desert Decal AZ ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.desertdecalaz.com or purchase our products and services.  By using our website or services, you consent to the practices described in this Privacy Policy.  ---  ## 2. INFORMATION WE COLLECT  ### Personal Information We may collect the following personal information: - **Contact Information:** Name, email address, phone number, mailing address - **Order Information:** Billing address, shipping address, payment information - **Custom Design Information:** Design specifications, artwork, custom requests - **Communication Records:** Messages, emails, and correspondence with our team  ### Automatically Collected Information - **Website Usage Data:** IP address, browser type, device information, pages visited - **Cookies and Tracking:** We use cookies to enhance your browsing experience - **Analytics Data:** Website traffic, user behavior, and performance metrics  ---  ## 3. HOW WE USE YOUR INFORMATION  We use your information for the following purposes:  ### Order Processing and Fulfillment - Processing and fulfilling your orders - Communicating about your orders and delivery status - Providing customer support and assistance  ### Business Operations - Improving our products and services - Customizing your website experience - Sending promotional materials and updates (with your consent) - Analyzing website performance and user behavior  ### Legal and Safety - Complying with legal obligations - Protecting against fraud and unauthorized transactions - Enforcing our terms of service  ---  ## 4. INFORMATION SHARING AND DISCLOSURE  We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:  ### Service Providers - **Shipping Companies:** USPS for order delivery - **Payment Processors:** Secure payment processing services - **Website Hosting:** GoDaddy for website and database management - **Analytics Services:** Google Analytics for website performance  ### Legal Requirements - When required by law or legal process - To protect our rights, property, or safety - To prevent fraud or illegal activities  ### Business Transfers - In connection with a merger, acquisition, or sale of business assets  ---  ## 5. COOKIES AND TRACKING TECHNOLOGIES  Our website uses cookies and similar technologies to: - Remember your preferences and settings - Analyze website traffic and user behavior - Provide personalized content and advertisements - Improve website functionality and performance  You can control cookies through your browser settings. However, disabling cookies may affect your website experience.  ---  ## 6. DATA SECURITY  We implement appropriate security measures to protect your personal information: - **Secure Transmission:** SSL encryption for data transmission - **Access Controls:** Limited access to personal information - **Regular Updates:** Security measures are regularly reviewed and updated - **Payment Security:** We do not store credit card information  Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.  ---  ## 7. DATA RETENTION  We retain your personal information for as long as necessary to: - Fulfill the purposes outlined in this Privacy Policy - Comply with legal obligations - Resolve disputes and enforce agreements - Provide ongoing customer service  Order information is typically retained for 7 years for tax and business purposes.  ---  ## 8. YOUR RIGHTS AND CHOICES  You have the following rights regarding your personal information:  ### Access and Correction - Request access to your personal information - Request correction of inaccurate information - Update your contact preferences  ### Data Portability and Deletion - Request a copy of your personal information - Request deletion of your personal information (subject to legal requirements)  ### Marketing Communications - Opt-out of promotional emails at any time - Unsubscribe using the link in our emails - Contact us directly to update preferences  ---  ## 9. THIRD-PARTY SERVICES  Our website may contain links to third-party websites or services: - **Social Media:** Facebook, Instagram, TikTok, LinkedIn - **Payment Processors:** Various secure payment services - **Analytics:** Google Analytics and other tracking services  These third parties have their own privacy policies. We are not responsible for their privacy practices.  ---  ## 10. CHILDREN'S PRIVACY  Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.  ---  ## 11. CALIFORNIA PRIVACY RIGHTS  If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA): - Right to know what personal information is collected - Right to delete personal information - Right to opt-out of the sale of personal information - Right to non-discrimination for exercising privacy rights  We do not sell personal information to third parties.  ---  ## 12. INTERNATIONAL USERS  If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.  ---  ## 13. CHANGES TO THIS PRIVACY POLICY  We may update this Privacy Policy from time to time. We will notify you of any material changes by: - Posting the updated policy on our website - Sending an email notification (if you have provided your email address) - Updating the "Last Updated" date at the top of this policy  Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.  ---  ## 14. CONTACT INFORMATION  If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:  **Desert Decal AZ** Email: sales@desertdecalaz.com Website: www.desertdecalaz.com  **Business Hours:** Saturday–Friday, 10am–10pm (Arizona Time)  We will respond to your inquiry within 24 hours.  ---  ## 15. CONSENT  By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.  ---  *This Privacy Policy is designed to comply with applicable privacy laws and regulations. For specific legal advice, please consult with a qualified attorney.*  **© 2025 Desert Decal AZ. All rights reserved.**